Our Policies and Spa Etiquette

• Upon scheduling your appointment The Spa will require a credit, debit, or gift card number. This information is used only to reserve your appointment time and will not be charged unless cancellation policy is not met. You may alter your method of payment upon checkout.
• The Spa respectfully requests 24 hour notification of any cancellations or changes in your service(s). Full service value may be charged if this policy is not met.
• A deposit will be required on large parties (please contact for qualifications). We respectfully request a 72 hour notification of any cancellations or changes. Deposits are nonrefundable with less than 72 hour notification.
• Please arrive at least 15 minutes prior to your appointment to complete any necessary paperwork and to get acquainted. Please understand that if services begin late modifications may have to be made to keep upcoming services on schedule.
• Dress comfortably. If possible please leave jewelry at home to avoid the risk of it being lost or forgotten.
• Please turn off all electrical devices during your service to avoid interruptions in your relaxation.
• To help with the overall noise level and to ensure a relaxing atmosphere, please talk in a low soft voice.
• Only designated guide, hearing or service animals are allowed.
• Due to the nature of our business we are not equipped to entertain children. We ask that you do not bring children under the age of 16 without an appointment.
• We want you to feel comfortable at The Spa so feel free to ask our staff if you need anything!